William L. Malm, ND, RN, CMAS, a Senior Data Projects Manager for Craneware, based in Edinburgh, Scotland UK with US office in Atlanta, Georgia. Bill has over twenty years experience in a combination of clinical and financial healthcare. He holds a Doctor of Nursing degree from Case Western Reserve University with advanced education in Emergency Department Trauma management. Malm specializes in operations surrounding chargemasters and has performed over 250 CDM analysis engagements. His specialty is also in operations resulting from the chargemaster, including education, audit and post-implementation reviews. Additionally, Malm has served as a systems compliance officer for a large for-profit healthcare system and has conducted hundreds of pre-pay and post-pay audits. He is a nationally known author and speaker on topics such as compliance, chargemasters and recovery audit contractors.